FAQ Classy

Frequently Asked Questions

Wash & Fold

Our drop off laundry is available Monday - Thursday, between 7:00 a.m. and 5:00 p.m. 

Our standard wash is with Tide or a Free & Clear option. 

There is a $30 minimum order.

No. We always keep our customers laundry separate from one another.

Your clothes are usually done by the next day.

Pickup & Delivery

We offer pickup and delivery Monday through Thursday.

Your order will be returned between 24 & 48 hours depending on the size of the order.

There is a $30 minimum order.

There is no additional delivery fee. 

No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.

It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services. 

Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items. 

No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service. 

We are a cashless business. Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.

Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.

We also have large laundry bags and delicate bags available for purchase to designate your standard laundry from your delicate items. These are available for $9-$11 depending upon size.

Yes. You can suspend your pickup until you return from your vacation.